Chính sách và thủ tục về quyền công dân

The Role of the VDSS Office of Civil Rights (OCR) 

The VDSS Office of Civil Rights helps make sure these protections are followed. The Office: 

• Works with U.S. Department of Agriculture (USDA) and U.S. Department of Health and Human Services (HHS) to make sure all discrimination complaints are investigated fairly 
• Assists with gathering records and coordinating communication for federal investigations 
• Helps local offices correct problems if discrimination is found (through policy updates, training or improved accessibility) 
• Reviews policies and practices to ensure compliance with civil rights laws 
• Provides staff training on civil rights obligations 
• Promotes accessibility (information in multiple formats and languages, accommodations for people with disabilities) 

Through this work, the Office of Civil Rights supports fairness, accountability and respect in all services.